DEFINITIONS

"OVS", "us", "our": OVS Solution SL, owner and responsible for the operation of the website and to be who determine the conditions that users must meet to access the services on the site they lend.


"Customer" or "you": It refers to you, a real estate agent, developer or builder, or represents a real estate agency, or a user of the services we provide.


"Online Property Shows": Trade platform to celebrate Virtual Real Estate Fairs, owned by OVS, which has all the elements of a real fair.


"The Terms" or "Terms") any reference to this document or the Terms and Conditions of Use for professionals.


"The website": www.onlinepropertyshows.com.


"Our platform" or "platform" we mean the application or service, or navigation within our website or any of the sub-domains that comprise it.


"The Content" or "content" means any part or all of the content that the Customer supplies and is made available to users on behalf of a third party or in its own name on our website and which describe the details, conditions, data ownership and their owners and what materials it provides to the platform (texts, images, data, etc.), including intellectual property rights, including but not limited to: trademarks and trade names, logos, moral rights and similar rights.


"Contract": We refer to the request made by the Customer, either renting stands or acquiring marketing packages, as defined below, and acceptance of other terms and conditions, policies and notices available in this website.


"Rates ": Prices of services that the customer can hire through the website. The current rates will be, at any time, those that appear on the website and that correspond to each service.


"Service" or "Services" includes, among others, any services that OVS offers.


At the time the Customer, accesses or uses this web site and our platform, agrees to abide by these Terms and Conditions of General Use and any other particular Terms, privacy and Cookie Policies, legal Notice and other notices of this web site, as well as all the laws and regulations that apply to it, being responsible for the compliance of all the regulations that apply to him and that access will be under his sole and exclusive responsibility.


In the event that the User is a particular Person, he/she must refer to the "Terms and conditions of use for individuals".


If you do not agree or can’t meet the requirements that are demanded or can’t comply with these terms, you should refrain from using our website and leave immediately.


Acceptance of these terms implies that (a) you have read and understand the information provided below, (b) is the legal representative of a legal person or acting in its own name as an independent professional (natural person), (c) takes all the obligations set forth herein, (d) has not been previously banned the use of this website, (e) has not been prohibited from us of this website previously, (f) is not legally prohibited from receiving or using the website under the laws of your country of residence or from which you access or use the website.


All content included on the website, including but not limited to programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics are owned by OVS or, where appropriate, It has a license or express authorization of the authors and are protected by regulations applicable intellectual property. 



ACCESS TO SERVICES

Client, to access the services offered by OVS, must register through the website by creating a User account. To do this, you must provide freely and voluntarily personal data that will be required, which will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), detailed in the "Privacy Policy" of this website.


Note that the data of individuals representing a legal person, should be treated as any other personal data.


Data provided by the User must be accurate and up to date, being your responsibility to inform us of the changes occurring since, we send you notifications shall be deemed given and be effective when sent to the email address you provide in the registration.


The user will select a username and password, pledging to make diligent use of them no longer make them available to third parties and to inform OVS loss or theft thereof or possible access by an unauthorized third party, so that it may proceed to the immediate blocking.


Since There are several purposes for which we will collect your personal data, you are asked when you fill out the form that grants your consent for each purpose. This consent is revocable and the User may withdraw it when deemed appropriate. You Can Use the mechanisms introduced in your profile to cancel these consents or to give down your data. For more information, please review our "Privacy Policy".



SERVICES
The services include, among others, any of the services indicated on the following pages and that the Customer can hire according to their needs.


- Stands Hire:

Customers can choose the type of stand you need in terms of performance and length of service. Currently there are 4 different types of stand:


  • Basic = is activated for 3 days.
  • Standard = is activated for 7 days.
  • Pro = is active for 14 days.
  • Ultimate = is active for 30 days.

That is, except the type "Basic" stand that is only active while the fair lasts, others can be used as virtual office some time after the fair.


Each customer can choose the plan that best 3D stand suits your needs, customize it with your logo, upload images, videos and any content you need to display its properties in the best way possible. You can also add any marketing package of your choice.

To choose the stand that best suits your needs, check the comparative table of the different types of booth, what they allow and what are their characteristics. The prices that appear on the website will always be the ones in force.


- Marketing Packages

Customers can choose from a variety of marketing packages that are available for every budget and marketing objective, according to the booth of their choice.


Choose the one that suits you for an exclusive exhibition, complete brand opportunities, instant advertising, full coverage of social networks, etc.


There are charges for specific services ("Extras") in the form of "stand Ultimate" which Customer may contract assuming the cost indicated on our website.


To choose the marketing package that best suits you, check the comparison chart of different packages we offer, which allow and what are its characteristics. The prices listed on the website will always be current.


- 3D Visualization Packs

Customers can add a few extra services to display their proposals it even more attractive and allow them to show their completely finished and with a perfect interior design, as well as the possibility of viewing 360 properties.


You can choose what you want to display stays (prices are shown in the chart on the screen) and is only required to provide the requested information as follows:


  • Plans: DWG format into a single file with signalized views.
  • Building specifications, in Word, PDF or ZIP
  • Other documents (design kitchen faucets, toilets, etc.)
  • Information on the location of the property (street, number, city, country) 

You can also choose from several background views (sea, vegetation, mountain, city) and the type of lighting you want (daytime, evening, night) and furniture references in the "Premium" packs.


The delivery time will be calculated and communicated to the Customer once we have received all the documentation and it is complete and in the formats that have been indicated. The Customer may desist from the order made for this service if he or she does not agree with the deadline indicated.


Once This period has been accepted, the Customer cannot cancel the order, except if there is a serious delay in the delivery of the pack for by circumstances beyond his or her control.


Currently there are 4 modes of packs to choose from:

  1. Basic standard pack
  2. Basic pack plus
  3. Premium standard pack
  4. Premium pack plus

Basic standard pack features:

  • Photorealism.
  • Alternative choice of funds for images from our library.
  • Custom made decor according 3 styles to choose from (Classic, Nordic, minimalist-contemporary). 
  • Customization according to the project quality report
  • Decorative approach by professionals with years of experience.

 

Basic pack features plus:

  • All the features of the previous pack
  • Performing up to two changes in the same design

Premium standard pack features:

  • Photorealistic renderings.
  • Alternative choice of funds for images from our library.
  • Custom made decor according 3 styles to choose from (Classic, Nordic, minimalist-contemporary). 
  • Customization according to the quality specifications of the project.
  • Decorative approach by professionals with years of experience.
  • You will be able to move 360 º for each one of the stays made in interactive graphics.

Premium pack features plus:

  • All the features of the previous pack
  • Alternative choice of specific funds from the Customer
  • Making up to two changes of the same design fixed render and a change in 360º.

When you have chosen the options you want to use, you will be directed to the payment screen ("Payment Services").



CONTRACT

The Agreement is online formalized at the time that you acknowledge and agree that you have read, understood and accepted all the terms thereof, accept the box and confirmed by the button "Buy Now" in step 5, "Summary".


OVS reserves the right to reject any purchase order service, in our sole discretion if we believe that the customer is not serving as a real estate professional or when the quality of the content is not or will not be of a professional standard with what we require in our platform.


The Agreement is between OVS and the Customer and does not extend to any other entity, whether natural or legal person, even if it is an affiliate or subsidiary of Customer or part of a group of companies. Any other entity must enter into a separate contract with OVS.


If there is any conflict between these terms and conditions and the order form, shall govern these terms, which may be updated.



CUSTOMER OBLIGATIONS

The customer ensures and declares that:

  1. It is not a direct competitor of OVS.
  2. It is not a final consumer.
  3. It is a real estate professional (Agent Real Estate, Real Estate Agency, Promoter or Builder), which is active in economic activity in any country where OVS can provide services and complying with the laws, rules and regulations as may be application, including those related to electronic transactions and commerce.
  4. Will only announce the properties that are currently available for purchase or leasing of all the necessary documentation (consents, permissions, licenses and authorizations), to use, display, reproduce and publish the content.
  5. You will ensure that the material you generate through the use of the Service is not illegal or has an improper purpose, does not include information that is defamatory, misleading, infringing the copyright or otherwise exposing us to any sanctions, liability or a legal procedure.
  6. It will not infringe any copyright, trademark or other intellectual property rights or other rights of third parties.
  7. Will be responsible for checking the integrity of content that is truthful, complete and accurate and that update or correct promptly upon becoming aware of the existence of any errors or inaccuracies. OVS will provide the necessary assistance even though this involves the identification and removal of any Content whose use has not been authorized.
  8. It meets all the guidelines and codes issued by any relevant authority, federal and local regional territorial level, free zones, municipalities, ministries and government related to real estate management or having jurisdiction over you, about OVS, on Services or the subject of this Agreement.
  9. It will ensure not perform, organize or authorize the inclusion of any reference to OVS or our website in any document, including promotional or marketing or your own website or third party websites material without our prior written consent.
  10. You will not use in describing their services name, logo, trademark or service OVS defamatory or derogatory manner or in any manner which could discredit us.
  11. It will ensure that only the persons authorized by you within your organization have access to the Services, so that they are only these people, formed by you to add Content in a certain way those who do it.
  12. It will ensure provide content only in a format compatible with the technical specifications that will go sending, accepting you use this format to display the details of the property only as established, and not use these areas to advertise your company information or third parties.
  13. It will ensure that all tenders to be provided in loading contents are updated, changing the status of the property, within no more than 72 h., to be displayed on the website as "on sale", "sold" or "withdrawal" as appropriate or eliminate ownership of the cargo so that it is no longer displayed on the website.

Customer must ensure that:

  1. Content that sends through the Service refers only to a particular property and that details of the property listed on the tab of the same that has been provided. Any reference to other than that indicated on the record material must have our written approval prior to shipment.
  2. You must ensure that no other person, authorized or not, make use of your user account within the service.
  3. You should not make any marketing or promotional reference to OVS or our website if you do not have our express written permission.

Customer acknowledges and agrees that:


  1. You have read, understood and agree to be bound by these Terms and the terms of any legal notices published on the website in connection with the Contract.
  2. There are flaws in computer systems or technology failures that may prevent access to all or part of the content and data transmission over the Internet can be subject to errors and delays.
  3. By using the Service, you grant us a royalty-free irrevocable license to sell, reproduce, sell, publish, copy, license to others to use and adapt for any purpose and otherwise use the Content or data.
  4. D. OVS does not have the obligation to monitor or censor the Content that the Client or any user generates on the platform, however we reserve the right to do so, at our absolute discretion, at any time and without notice. We Can Delete, remove, modify or reject the visualization of any Content on the website.
  5. OVS is not responsible for the content of the Service or for any errors or omissions in proprietary data provided by Customer. It will be solely liable to third parties for any inaccuracies or mistakes you make.
  6. Customer must always keep their records updated so that the data is accurate and is solely responsible for the security and integrity of your data.
  7. The Customer must obtain and possess the necessary permissions to market and publish property chips on the platform. OVS may request you, and you are obligated to provide a certified test of any required permit, so OVS will not be responsible for the Customer not obtaining these permissions.
  8. OVS reserves the right to change, at any time, the rules, regulations, restrictions or procedures for any Content uploaded or sent by the Customer, including, but not limited to, the type or amount of Content that each customer can add to the platform.


TERM OF THE AGREEMENT, SUSPENSION, OR TERMINATION OF SERVICE

You can’t terminate this Agreement prior to completion except for a just cause. Cancellation carries a penalty ranging depending on the time remaining to start apply:


  • Cancellation more than one month in advance: 25% loss.
  • Cancellations less than one month in advance: total loss of the paid amount.

Unless expressly stated otherwise or the contract is cancelled prior to the deadline, in accordance with the foregoing, your contract shall terminate in the following terms:


  • Type Basic: 3 days
  • Type Standard: 7 days
  • Type Pro: 14 days
  • Type Ultimate: 30 days

After the deadline, if the client wants to renew his contract with us, you will need to make hiring based on the terms and type of stand or package chosen, understanding that they may be subject to change.


Without limiting any of our other rights, we can punish Customer immediately, suspend or limit the Service and/or temporarily delete the contents have loaded it into our platform and/or terminate the contract if:


  1. An undue access to the platform is caused by not having assigned the security controls stipulated in the Contract.
  2. Does not pay any type of charge for Services, taxes, Services or extra products and any other charge that may be affected in terms of the Services contracted. In this case, the service will continue to provided, even if it is limited at our discretion, for the remainder of the validity of your Contract.
  3. Any Content added by you is false, misleading, offensive, is illegal or violates copyright, image, trademarks or other rights of third parties or if you have participated in illegal actions when using or accessing our services or our Platform and will also be subject to the penalties and limitations that are determined at our discretion.
  4. Breaches any part of your Contract and does not rectify such infringement within seven (7) days after the notification we send you to rectify.
  5. If it enters into bankruptcy, liquidation, contest of creditors or is declared insolvent or in case of death or dissolution of the company.

If the Contract is to be terminated due to any of these causes, it will not exempt you from fulfilling your obligations and responsibilities in accordance with it. OVS reserves the right to enforce such obligations and liabilities in any case, by any means deemed appropriate.



PAYMENT SERVICES

None of the Services will be active until the full payment has been made. To make the payment, the Customer can opt for:


  • Credit card: payment card through the secure platform Stripe payment gateway. OVS won't have, at any time, access to your card details. For more information about the privacy policy of Stripe, the customer should check its website privacy policy.

  • PayPal: Customer will be directed to the PayPal website to make payment securely through the account that it has opened. PayPal sends the customer a receipt of the transaction receipt. PayPal protects your financial information with security systems and fraud prevention industry leaders. PayPal does not share your financial information with us. Once completed the payment, you will be sent a receipt of the transaction by email. You can view the Paypal privacy policy on its website.

  • Wire transfer: Please note that payment processing will take longer. In this case we will provide the account information where you need to enter the amount of the services via email.

Print proof of operation through the chosen payment gateway is recommended.


All credit card holders are subject to checks, validation and authorization by the card issuer. If the customer's payment card issuer denied, or for any reason does not authorize the payment on our behalf, either pre or post payment, OVS is not liable for any delay in the start of the service.


Please note that, regardless of the method of payment chosen only service will be activated once we have received the payment of the same.


If the services are suspended for breach of the obligations of the customer, this will be responsible of any pending payment corresponding to the service, regardless of whether the same cannot has been provided or not in its entirety.



REFUND POLICY

There is no refund in cases in which the contracted service has begun to lend.


In the case of cancellation prior to the provision of the service:

  • If the customer cancels service with more than 1 month in advance, OVS refunded you save 25% in management costs.
  • If the customer cancels the service less than 1 month in advance, OVS will not refund any amount.
  • In the cases in which customer, and must proceed to a cancellation do not want to lose the quantities delivered, may choose to exchange it for a voucher to be used at another time.

For refund of the amount, if it should be, OVS will use the same means of payment that the customer has used.



EXEMPTION AND LIMITATION OF LIABILITY OVS

OVS is exempt from any liability for damages of any kind, including without limitation, damages for loss of data or profit, or due to business interruption, in the following cases:

    • The impossibility or difficulty of connecting to the communications network through which this website is accessible regardless of the type of connection used by the Customer.
    • The interruption, suspension, or cancellation of access to the web site, as well as availability and continuity of the operation of the site or the services and/or contents in it, when it is due to:
      • Disruption of service by technical maintenance of the website,
      • Either to a cause unrelated to the field of control of OVS and coming directly or indirectly from this.
    • OVS assumes no responsibility for services and content, nor the availability and conditions technical or otherwise and the access to them, when they have been offered by third party service providers, especially with regard to service providers Society information. Service providers of the Information Society are understood to be natural or legal persons who provide the following services to the public:
      • Transmission over a data communication network provided by the service recipient
      • Providing access to said network
      • Storage or hosting services data
      • Providing content or information
      • Temporary copy service of data requested by users
      • Providing links to contents or search tools
    • OVS, at no time, assumes any responsibility for any damages that may cause the information, contents, products and services (but not limited) rendered, communicated, hosted, transmitted, exhibited or Offered by third parties outside OVS, including service providers of the information society, through a website that can be accessed through an existing link on this site.
    • The treatment and subsequent use of personal data made by third parties outside of OVS, or those that can be extracted through the navigation of our platform, as well as the relevance of the information requested by them.
    • Quality and speed of access to the site and technical conditions to be met by the user in order to access the site and its services and/or contents.
    • OVS not be liable for delays or faults produced in access and / or performance of services and / or contents of the website, due to a case of force majeure. "Force majeure" shall mean all those causes not have been foreseen, or even foreseen were inevitable, and that result in the breach of any of its obligations. Including, but not limited to, strikes, both its own workers and foreign workers, insurrections or riots, and rules dictated by any civil or military authority, natural disasters such as earthquakes, floods, lightning or fires, wars, lockouts or any other situation of force majeure.
  • The Customer will personally respond to the damages of any nature caused to OVS directly or indirectly, by the breach of any of the obligations arising from these Terms or any other that governs the use of this website. 


COMPENSATION

Customer agrees to indemnify OVS or injured third parties against any loss, liability, claim or demand, including reasonable attorneys' fees, arising out of or relating to the use made of the website, with the contents provided or breaches of these Terms.



GENERAL

OVS may change these Terms and Conditions at any time by written notice. You acknowledge that the publication of the amended version of the Terms and Conditions in this link on our website constitutes a written notice of such changes.


The fact that there is a delay on our part to enforce any provision of the Contract will not be considered a waiver or create a precedent or damage our rights.

OVS reserves the right to add any new product to the Services at any time. No Contract previously concluded shall include any of these new products or services unless both parties have decided and recorded in writing.

All the notifications that the Client must direct to us, will always be done by electronic mail to our account info@onlinepropertyshows.com or to our postal address: C/Ricardo Soriano 22. 29601 Marbella. (Málaga, Spain)



INTELLECTUAL PROPERTY

OVS is responsible for rights of this website. You can find all the information about this topic in our "Legal Notice".



APPLICABLE LAW AND JURISDICTION

These terms shall be governed or interpreted in accordance with Spanish law in all that is not expressly established. OVS and the Client agree to submit any controversy that might arise from the provision of services under these Terms, expressly waive any other forum, submitting to the Courts and Tribunals of the city of Marbella (Málaga, Spain).